Privacy Policy
Peptera Research ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, store, and disclose information when you visit pepteraresearch.com ("Site").
1. Information We Collect
We collect information you provide when placing orders (name, email, shipping address, billing information), submitting contact forms, or creating an account. We also automatically collect technical data such as IP address, browser type, pages visited, and device identifiers through cookies and similar technologies.
2. How We Use Your Information
- Process and fulfill orders
- Communicate about your account, orders, or inquiries
- Send order confirmations, shipping notifications, and Certificates of Analysis
- Improve our Site, products, and customer experience
- Comply with legal obligations and enforce our Terms of Service
- Detect and prevent fraud
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share data with service providers (payment processors, shipping carriers, hosting) who are contractually obligated to protect it, or when required by law.
4. Data Security
We implement industry-standard security measures including SSL/TLS encryption. No method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our Site uses essential cookies for operation, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can control cookies through your browser settings.
6. Your Rights
Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal information. To exercise these rights, contact info@pepteraresearch.com.
7. Data Retention
We retain personal information only as long as necessary. Order records are retained for a minimum of 5 years for regulatory compliance.
8. Children's Privacy
Our Site and products are not intended for individuals under 21. We do not knowingly collect information from anyone under 21.
9. Changes
We may update this policy at any time. Changes take effect upon posting. Continued use of the Site constitutes acceptance.
10. Contact
Questions? Email info@pepteraresearch.com or visit our Contact page.